Privacy Policy

The websites of Ethernal Sands Records are managed by Ethernal Sands Records, a record label dedicated to promoting talent and protecting the rights of artists. To contact us, please use the email: contact@ethernalsands.com.

By using our services, you consent to our processing of your personal information in accordance with this Privacy and Cookies Policy (“Policy”). This is the legal basis on which we process your personal information and is necessary for fulfilling our obligations under the Terms of Use. You may withdraw your consent at any time by notifying us via email at contact@ethernalsands.com.

Upon withdrawing your consent, we recommend that you also delete any cookies that may have been stored on any device used to access our website. Your withdrawal of consent will not affect the lawfulness of processing carried out by us before that withdrawal.

When does this policy apply? This Policy and the Terms of Use apply to your use of the website and to the use of our newsletters.

What type of information do we collect?

Information you voluntarily provide
If you contact us, we may keep a record of that correspondence for a period of up to two years in case we need to follow up with you regarding the issue you reached out to us about. We will not use this information for marketing purposes. The information you provide may include your name, address, phone number, and email.

When you use our website and interact with our services, we may employ technologies such as Google Analytics or Mailchimp to collect anonymized and aggregated information about your visit. These tools help us analyze how you and others interact with our website and newsletters. The information collected may include:

• Your IP address
• The type of browser you are using (e.g., Chrome or Safari)
• The number of sessions per browser on each device
• The type of device (e.g., Samsung) and operating system (e.g., Android) you are using
• Referrer information
• Time zone
• Whether you opened our newsletters
• Which pages you visited

 

How do we use the information we collect?
We use the information you provide to:

• Ensure that the content of our website and newsletters is presented in the most effective manner for you and your device, providing a more user-friendly browsing experience.
• Provide marketing information about us and our services.
• Notify you about changes to the website, newsletters, and services.
• Fulfill our obligations arising from the Terms of Use.
• Protect our servers against malicious attacks.

 

If we propose to use your personal information for other purposes, we will ensure that we inform you first. You will also have the opportunity to refuse or withdraw your consent for the use of your personal information for purposes other than those listed above.

Use of aggregated and anonymized information
We may share anonymized usage data that does not specifically identify you with third parties. We may combine your data with that of other users of our website and newsletters and share that information in aggregated and anonymized form with third parties to help us improve the design and delivery of our services.

With whom do we share your information?
We will share your non-anonymized information with other organizations only when we have your permission, in accordance with this Policy, or when we believe it is necessary for a legitimate reason related to the website and newsletters.

We work with analytics providers and may receive information about you from them. Below is a non-exhaustive list of third parties we work with. We may work with third parties not listed below or stop working with those listed.

Additionally, we may disclose your personal information to third parties:

• If we are under a duty to disclose or share your personal data to comply with any legal or regulatory obligation;
• To enforce or apply our Terms of Use and other agreements or to investigate possible violations; and/or
• To protect the rights, property, or safety of our website, newsletters, or our users.

 

Third parties we work with:

• Google Analytics: To monitor website performance and user experience.
• Mailchimp: To provide our newsletters and enhance the user experience.
• Spotify: To offer direct access to our content through the Spotify service.

 

Your rights
You have the right to request that we do not process your personal information for marketing purposes, except for customer communications such as welcome emails and interruptions.

You can exercise your right to prevent such processing at any time by contacting us at contact@ethernalsands.com.

The law grants you the right to request a copy of the personal information we hold about you. We will provide, correct, or delete personal information about you from our records as requested. Additionally, you may request the rectification or deletion of personal information, as well as the restriction of processing of your personal information.

If you wish to lodge a complaint about the processing of your personal information, please contact us first. If we do not resolve your complaint satisfactorily, you may contact the Data Protection Regulatory Authority.

Changes to our policy
Any changes we may make to this Policy will be posted on this page. When appropriate, we will notify you by email or otherwise, such as when you interact with the website and newsletters the next time.

How to contact us
You can contact us by sending an email to contact@ethernalsands.com.